Shipping & Returns
Flat rate $10 shipping and free shipping on orders over $100 Australia wide.
All Australian orders are shipped within 2-5 business days after an order is placed via courier and requires 'signature on delivery'. Please make note in your order if you request 'authority to leave'.
For international shipping costs please email us for a quote email@example.com.
Returns are only applicable on purchases made directly through Posie's online store. Please email firstname.lastname@example.org with proof of purchase within 7 days from receiving your parcel. We will exchange/refund less shipping costs, only if products are unused and in the same condition they were sent/received. Please note we are not responsible for any damage in transit of returned goods and recommend returning your items via registered post. We do not accept returns on any products purchased on sale.
Posie is under no obligation to provide a refund or redelivery costs if your parcel is returned to sender. We recommend keeping an eye on your tracking information to ensure you are able to follow updates from the select Courier or Australia Post. Please check your junk mail for tracking information emails.
TRACKING AND DELIVERY
Once parcels have been dispatched from our warehouse you will receive tracking information via email. Any lost, stolen or damaged parcels are to be raised directly through Sendle or the courier via your tracking information. Posie takes no responsibility for any incorrect or insufficient shipping address details supplied on purchase resulting in lost or missing parcels.